Shipping policy

Order Processing
Orders are normally processed within 1–3 business days. Personalized items may require 3–5 business days before shipment. Orders are not processed on weekends or public holidays.

Estimated Delivery
United States: 7–12 business days after dispatch.
Canada, United Kingdom, European Union, Australia, and New Zealand: 8–15 business days after dispatch.
Other supported destinations: 10–20 business days after dispatch.
Delivery times are estimates and may vary because of customs, local carriers, weather, or peak seasons.

Shipping Rates
Available shipping methods and the final charge are shown at checkout before payment. Promotional free shipping, when offered, will be identified at checkout.

Tracking
When your order ships, we will send a confirmation with a tracking link when tracking is available. Tracking may take up to 72 hours to update.

Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, or fees. Unless checkout states otherwise, these charges are the customer’s responsibility and are collected by the destination country or carrier.

Address Accuracy
Please check your shipping address before placing an order. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after processing begins. Costs caused by an incorrect or incomplete address may be charged to the customer.

Lost, Delayed, or Damaged Packages
If tracking has not updated for 10 business days, or your order arrives damaged, contact us through our Contact Us page with your order number. We will investigate with the carrier and offer an appropriate replacement or refund when the claim is approved.

Multiple Shipments
Items in one order may ship separately. When that happens, you will receive separate tracking details and no additional shipping charge.